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January 27, 2002 A Direct Cabinet Distributor Dear Ted, I would like to take this opportunity to commend one of your employees, ROBIN, who recently provided services to my home. Robin was very courteous on the phone in every conversation and completely followed up on the commitment made. She made me feel as if I was the only customer! From start to finish, Robin demonstrated excellent customer service. I am a Service Manager with a large firm. No one understands and appreciates more than I do the value of making the customer feel important, providing for their needs and leaving them with a positive impression. Robin is an asset to your company and deserves to be recognized. I will refer your services to others because of her professionalism. Sincerely, |
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A-Direct Cabinets Distributors June 17,2003 686 South Country Road Dear Ted, I would like to take this moment to thank the two of you and your staff for my recent acquisition of kitchen cabinets. I have shown the beautiful cabinets to my friends and relatives and they all loved them. You have been very helpful from the very first day when I made my selection, to the ordering process and finally the delivery of the product. You were very professional in the way you conducted your business and your service to the customer was great. I'm looking forward to bringing you further business in the near future. I hope the best for you and your company. Sincerely, |
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Ted, Here is the final payment - Again - Thanks for making this project such a great experience. We love the kitchen, it is even fun cooking in it! Thanks again for everything. Elaine |
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